LN
Lebohang N
1 reviews | Active since Mar 2015
27 May 2020, 12:03
Bad customer service
We app**** for payment bank holiday for my mother since she lost an income due to COVID in April to date no has responded. we have been sending emails and no one is responding. Now she received a message that her car is arrears. Contact details: ***. Email address: ***
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WesBank's replyOfficial
27 May 2020, 13:35Dear Lebohang N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 May 2020, 13:35
Official
Dear Lebohang N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution