Bad Customer Service

As SA was hit by COVID - 19, our business also took a serious knock and at the time we had purchased a vehicle through WesBank. We approached the bank for some kind of relief, we were given 3 months Covid Relief and beyond that we were unable to pay since there was no income at all. So this year in February the business started operating again, we started paying the installments in March unfortunately the account was still in arrears. Tried negotiating with the WesBank but they refused to help in this regard. I feel all they care about is the money more than what the clients are going through. I am currently under Debt Review and I explained to the bank that we could only afford the installment plus a small amount towards the interest but they refused. They are pushing to repossess even though I am currently paying.