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Phanos M
1 reviews | Active since Sept 2020
30 Aug 2021, 13:27
Bad Customer Service
Bad Customer service. They have added an additional account on my name and I don't even know the reason as i didn't apply for any financial assistance from the lately. My car installments is not even reflecting the right amounts. The calls they don't even go through and online portal is not working. I wouldn't advise anyone to use this institution
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WesBank's replyOfficial
30 Aug 2021, 13:59Dear Phanos M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply30 Aug 2021, 13:59
Official
Dear Phanos M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution