bS
bongani S
1 reviews | Active since May 2015
01 Feb 2022, 07:31
Bad customer service
I contacted the wesbank finance couple of days ago and wrote them an email some months ago asking them to at least assist me in my car installment not for a relieve but for rearrange the installment to go down by at least 20% or increase payback monthsI'm currently at my low mode financially however I still want to keep the car.when I called they said once contact is signed there’s no turning back……how possible is this?
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WesBank's replyOfficial
01 Feb 2022, 08:06Dear Bongani S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Feb 2022, 08:06
Official
Dear Bongani S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution