PT
Patrick T
1 reviews | Active since Nov 2018
13 Mar 2023, 19:44
Bad Customer service!!!
Utterly disappointed with the service from WestBank, they refuse to let me pay off a shortfall, now i can't sell my vehicle because i don't have the shortfall amount to cover so that I can close the deal. I've never had any issues with other banks with this arrangement!
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WesBank's replyOfficial
14 Mar 2023, 07:38Dear Patrick Tiras,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Mar 2023, 07:38
Official
Dear Patrick Tiras,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution