KZ
Kayise Z
1 reviews | Active since Jan 2017
24 Feb 2022, 21:20
Bad Customer Service
I sent a letter of complaint to Patience Ramanugu on 1 February 2022. This is about a car i bought at Hyundai Eastrand on 29 January 2022. Car was involved in an accident, drivers seat belt not working, left side mirror not genuine, tire had a nail. i don't want the car and every time i tell Dirk he tells me that i signed a contract and I'm going to pay for it. I'm not getting help from Wes bank and Hyundai
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
28 Feb 2022, 18:51Dear Kayise,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Feb 2022, 18:51
Official
Dear Kayise,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KZ
Kayise Z's updateReviewer Update
28 Feb 2022, 19:47thank you for your response, will await for your resolution.
KZ
Kayise Z's update28 Feb 2022, 19:47
Reviewer Update
thank you for your response, will await for your resolution.
KZ
Kayise Z's updateReviewer Update
27 Mar 2022, 22:28Today is almost a month and I haven't heard anything from Wes Bank. Very very bad customer service. While they are deducting money in my account every month.
KZ
Kayise Z's update27 Mar 2022, 22:28
Reviewer Update
Today is almost a month and I haven't heard anything from Wes Bank. Very very bad customer service. While they are deducting money in my account every month.