MG
Michelle G
1 reviews | Active since May 2017
04 Sept 2020, 09:00
Bad customer service
I am very upset with WesBank I have send numerous emails to change my debit order date to the 10th of the month...but still debit order goes of wrong...they also take the incorrect amount and then contact me for not paying the correct amount and then going in arrears.
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Replies (1)
WesBank's replyOfficial
04 Sept 2020, 13:19Dear Michelle G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Sept 2020, 13:19
Official
Dear Michelle G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution