GR
Gradon R

1 reviews | Active since Nov 2023

27 Mar 2026, 09:50

BAD COMMUNICATION

I've dealing with my father wanting to finance vehicle through private finance. We've sent through everything last communicated on the 16th March 2026 to ***

This is the very first time I have experienced such bad service.... usually I get really good service, but there has been no feedback nor was the seller contacted and im still waiting... this is very bad.

My father has asked me to deal with this from the beginning and I need this one sorted ASAP

*** - [External Email] [#***]

Can you please give me a call as I am dealing this for him and sorting out all the paperwork, you are welcome to call him as well

0
Replies (2)
GR
Gradon R's update27 Mar 2026, 10:03
Reviewer Update
So they missed a step in the validation, I request that this be sorted out ASAP.

Naturally I know they cannot give me any details because the application is under my fathers name, but please get it sorted and expedited, I believe we are well within reason for this
WesBank
WesBank's reply27 Mar 2026, 10:19
Official
 Dear Gradon R 
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
  
We will be in touch with you to resolve this matter.
 
 Regards,
 WesBank Service Resolution