SM
Sam M
1 reviews | Active since Mar 2009
18 Dec 2024, 16:27
Bad business etiquette by Wesbank
I am frustrated by the Wesbank from debiting my account on 17 Dec while the contract stipulates the 23rd of the month as the date of instalment collection. This put strain on my finances and my concern is that I make advance payments in the first week of the month in my free will. Why should I be treated like this by Wesbank?
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WesBank's replyOfficial
18 Dec 2024, 16:41Dear Sam Mahlaba
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply18 Dec 2024, 16:41
Official
Dear Sam Mahlaba
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution