KS
Karen S
1 reviews | Active since Mar 2009
08 Sept 2020, 11:51
Bad Business
I am writing on behalf of my Nephew Mark Bromage who is overseas at the moment but would like his Dad Ken Bromage to sell his car on his behalf as a matter of urgency. We cannot get the Registration Papers from WesBank and the car is still licensed to them who are the Title Holder so unless it is put in Mark's name we cannot sell it. Have written to them several times but have not gotten anywhere with this. They say they sent the Registration papers to him in 2013 but they were never received. Can someone in Authority please look into this urgently. Ref ***. Please contact his Father Ken who is dealing with the matter *** or ***
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Replies (3)0
Replies (3)
WesBank's replyOfficial
08 Sept 2020, 12:26Dear Karen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Sept 2020, 12:26
Official
Dear Karen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KS
Karen S's updateReviewer Update
08 Sept 2020, 14:28A lady did phone me and I asked her to phone Ken Bromage (Mark's Father) but apparently he was cycling. Please can she try again *** or *** and please let me know if she got hold of him and if the matter got solved. Thanks Karen ***
KS
Karen S's update08 Sept 2020, 14:28
Reviewer Update
A lady did phone me and I asked her to phone Ken Bromage (Mark's Father) but apparently he was cycling. Please can she try again *** or *** and please let me know if she got hold of him and if the matter got solved. Thanks Karen ***
KS
Karen S's updateReviewer Update
08 Sept 2020, 14:41If you write to Mark please send myself and Ken a copy so we can follow it up as Mark's Laptop is not working at the moment. *** and ***. Thanks Karen
KS
Karen S's update08 Sept 2020, 14:41
Reviewer Update
If you write to Mark please send myself and Ken a copy so we can follow it up as Mark's Laptop is not working at the moment. *** and ***. Thanks Karen