lL
les L
1 reviews | Active since Sept 2016
19 Jun 2024, 15:50
BAD BAD SERVICE FORM WESBANK
have been trying since 2.5.24 to change bank detaiils for debit orders from Wesbank Sometimes i am sent the same form to fill in. Other times I am asked to fill in other forms Eventually I got an email on 12/6/24 saying all updated Today I get another email asking for more forms to be filled I really think they do not know what they are doing. Very frustrating!!!
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
19 Jun 2024, 16:14Dear Les D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Jun 2024, 16:14
Official
Dear Les D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
lL
les L's updateReviewer Update
19 Jun 2024, 17:16i have heard this before
lL
les L's update19 Jun 2024, 17:16
Reviewer Update
i have heard this before