aB
anneli B
1 reviews | Active since Mar 2018
21 Oct 2020, 14:03
bad bad service
As from yesterday I am phoning Wesbank for a copy of my registration document. 26 calls made. I was holding on for over 82 minutes. when somebody picked up i will be cut of within 2 minutes. Phoning over and over and over. Cant get hol of anybody to help.
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WesBank's replyOfficial
21 Oct 2020, 14:51Dear Anneli B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Oct 2020, 14:51
Official
Dear Anneli B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution