RL
Reinhardt L
1 reviews | Active since Mar 2012
11 Nov 2021, 14:31
Bad after service from Wesbank
I have tried to contact Wesbank by mail to assist with calculations on my account and with a settlement, but no-one responds to my emails. I have tried the call centre and their offices in Cape Town, but the phone just rings. Totally the opposite of what they promise in their messages and advertising.
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WesBank's replyOfficial
11 Nov 2021, 14:54Dear Reinhardt L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Nov 2021, 14:54
Official
Dear Reinhardt L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution