MJ
Mamello J

1 reviews | Active since Dec 2016

17 Apr 2020, 10:18

Bad admin poor customer service

Sent my Proof of residence on the 11th of Feb 2020.Till this day Wesbank has not changed it.Statements are still coming with the old address on it i am even tired of calling them.

0
Replies (1)
WesBank
WesBank's reply17 Apr 2020, 11:15
Official
Dear Mamello,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution