MN
Malusi N

1 reviews | Active since Oct 2013

21 Oct 2026, 15:20

Bad

I was under debt review and I got retrenched while I was close to complete the account. The outstanding amount was supposed to be paid via the insurance I had with DebtBuster. The debt is now written off, and I can't get the car certificate. They say I must send pictures of the car to give me an offer for the papers. It's my first time hearing such, as I am now in a position to pay my outstanding balance to clear my name.

0
Replies (1)
WesBank
WesBank's reply21 Oct 2026, 16:18
Official

Dear Malusi N

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

 

Regards,

WesBank Service Resolution