A
Alexander
1 reviews | Active since Apr 2022
29 Dec 2025, 07:20
Awaiting crucial documents with no assistance
Remind me to not ever finance with WesBank ever again. I have been requesting for a cross border document for travel from Tuesday (23rd Dec) and I am still not attended to. At this point I’m at the border gate looking like a ******** with a car I have been paying for on a monthly basis. This just tells me they’re lazy to attend to their client’s queries 😒😒
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WesBank's replyOfficial
29 Dec 2025, 08:44Dear Alexander
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Dec 2025, 08:44
Official
Dear Alexander
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution