AC
Amy C

1 reviews | Active since Nov 2020

12 Oct 2022, 11:58

Avoid Wesbank like the Plague

No Stars should be an option.

Avoid Wesbank like the plague if you want vehicle finance. It is an impersonal machine that needs investigating by the Ombudsman, and when you try to get a complaint reference number, Wesbank ignores you.

When a company gets too big, its systems are for corporations, not individuals. If you're an individual looking to buy a car through vehicle finance, take another finance route.

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Replies (1)
WesBank
WesBank's reply12 Oct 2022, 12:58
Official
Dear Amy C, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution