GP
Graham P

1 reviews | Active since Nov 2016

23 Nov 2020, 17:54

Avoid Wesbank and their equally pathetic partner InspectaCar

Avoid Wesbank and their equally pathetic partner InspectaCar. I bought a car 10 months ago from Inspecta**** in Wonderboom. 2 days after taking delivery the card had to go back with a water leak - was without the car for almost 2 weeks, and the car had to go back twice in that period. Despite bitter complaints to Wesbank they refused to do anything about it, despite my clear indication I was no longer prepared to accept the vehicle back due to reliability issues. Since then I have had to have had to pay R30 000+ rand out of my own pocket to fix never ending issues - the water system included - AGAIN. To add insult to injury, Wesbank now suddenly refuses to finance me on another vehicle?? buy through these two joker companies and you will be stuck with the piece of ****

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Replies (2)
GP
Graham P's update23 Nov 2020, 18:00
Reviewer Update
Wesbank refused to intervene om my behalf, delayed until I could no longer return the vehicle = have since found out the vehicle had major accident damage prior to being sold - wasn't declared by dealer - in fact it has a Dekra report saying all was good...
WesBank
WesBank's reply25 Nov 2020, 07:13
Official
Dear Graham P,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution