1 reviews | Active since Dec 2009
<p>So, here we are again Wesbank, we seem to go through this every year,</p> <p>So, on Monday the 6th of March I fowarded a form for recapitalization with proof of payment and expected to get an email with new figures. Guess what? 3 days later I received an email that the matter has been escalated(for what?) and that my account has been updated(with what?), I should receive feedback in the next 72 hours, Ok, so I'm not too sure what to think here? Is the agent that dealt with this just plain stupid, can this person not read? Has the process changed in the last couple of years? As, I have not received notification in this regard, Im guessing...probably a training issue and this particular agent has obviously never heard of re-capitaization....Anyway, be that as it may, I guarantee, if I owed you any money i'm sure you would not give me the courtesy of waiting 10 days, therefore neither will I. I'm expecting to hear from you tomorrow 9th March, that the recapitalization has been finalized and I have a new set of figures.</p>
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