1 reviews | Active since Dec 2021
Auto exec Port Shepstone and Wesbank
We were ****med by Auto Exec Port Shepstone a second hand car dealer in collaboration with Wesbank. Where we bought a Ford Ranger that we got to drive for less than 2 months!!!!! The car had a faulty engine from the get go yet Fred and Else assured us that they would replace the engine as we desperately needed a bakkie, however a botch job was done unknowingly by Fred's nephew and the car further deteriorated. We reached out to Wesbank who offered no solution. We eventually had to take the car to a panel breater where the car stayed without being seen to until Wesbank came to collect. We had called Wesbank for assistance within 3 months but they did not assist instead a **** consultant was sent to mediate who did not assist at all, but rather sided with Fred. We are now in R100 000 debt with Wesbank over a car that we did not drive for more than 2 months!!!!! I am utterly disappointed.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
