Audi FS error debiting for Covid relief
I was approved for Covid relief in April 2020 for 3 months by Audi FS. My contract was extended by 3 months accordingly. For 25 May and 25 June my debit order was waived however on 25 July i was debited. What a joke as you extend for 3 months extra on my contract but only give me 2 months relief. I request the amount for 25 to be returned urgently as I have an addendum to my contract for the extended payments for Covid relief. Respond soonest as I cannot get ahold of Audi FS
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WesBank's replyOfficial
11 Aug 2020, 13:07Dear Cirin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,
WesBank Service Resolution
WesBank's reply11 Aug 2020, 13:07
Official
Dear Cirin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,
WesBank Service Resolution