LC
Louis C

1 reviews | Active since Jun 2019

28 Nov 2024, 11:56

*********** as always

been on and off with wesbank to get a car I purchased 15 years ago on my name just so I can have it s****ped, now that everything's been finalized after months and to and from, they are giving me the runaround because the courier apparently cant deliver to me...but I live on a main road in the western cape and receive packages from multiple couriers weekly, even as I'm sitting here I am awaiting 2 packages to be delivered to my address and my new FNB business card is being delivered to me by DSV...

*********** is a nice word for what i would like to call these people, ridiculous client service and on top fees have cost me a fortune!

0
Replies (1)
WesBank
WesBank's reply28 Nov 2024, 12:12
Official
Dear Louis C, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution