GM
Gomolemo M
1 reviews | Active since Jan 2024
28 Oct 2025, 14:20
ARREAS DUE TO INCOMPETENCE
I’m still experiencing the same issue again this month! Why aren’t you guys clearing my debit orders! I am again in arrears because someone is not doing their job this is highly irritating. Why do I need to log a query on hellopeter to get your attention when you guys have a ticketing system
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Replies (2)
WesBank's replyOfficial
28 Oct 2025, 14:43Dear Gomolemo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Oct 2025, 14:43
Official
Dear Gomolemo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
GM
Gomolemo M's updateReviewer Update
28 Oct 2025, 14:47Please note that I’ve already logged this with the complaints department yesterday to no response. I am now receiving notifications about arrears
GM
Gomolemo M's update28 Oct 2025, 14:47
Reviewer Update
Please note that I’ve already logged this with the complaints department yesterday to no response. I am now receiving notifications about arrears