ZM
Zwelakhe M

1 reviews | Active since Feb 2018

26 Jan 2021, 15:42

ARREAR AMOUNT

My account is in arreas (due to Covid 19) and i am not getting paid my full salary since we working from home. I ’m being harassed, threatened that they gone come and take my car, it’s so unprofessional & I want to lay a complain, at this stage you guys are suppose to be trying to assist me with a payment plan of how I can pay the arrears not threatening me., You can’t be expecting me to have R 12000 While i am getting paid half of my salary, My monthly installments have been up to date for the past 7 months. I am only behind on the arrear amount, we either make payments arrangements or I will wait for the court summons & go declare how much I can arrange to pay, fire that lady Jaliel Leanne

0
Replies (2)
WesBank
WesBank's reply26 Jan 2021, 16:38
Official
Dear  Zwelakhe M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution 
ZM
Zwelakhe M's update28 Jan 2021, 14:36
Reviewer Update
Two days later and i still have not received any feedback.