DG
Danie G
1 reviews | Active since Apr 2013
21 Aug 2015, 08:22
Arrangement
We phoned Wesbank to make arrangement to pay the overdue amount on the car. The person was so rude and told us that we have to pay the full outstanding amount and only then will they be able to assist. The person didn't even want to listen to reason or accept any proposal. On their website they actually confirm that special payment arrangement can be made, but when you phone they don't assist you. <br>
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WesBank's replyOfficial
26 Aug 2015, 15:55Hello groenedj,
Thank you for bringing your concerns to our attention.
Kindly email the account holder's details to *** along with the query and a manager will contact them shortly thereafter because it is improprietous for us to respond in detail to a complaint that is logged by a third party.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing your concerns to our attention.
Kindly email the account holder's details to *** along with the query and a manager will contact them shortly thereafter because it is improprietous for us to respond in detail to a complaint that is logged by a third party.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Best regards,
WesBank's reply26 Aug 2015, 15:55
Official
Hello groenedj,
Thank you for bringing your concerns to our attention.
Kindly email the account holder's details to *** along with the query and a manager will contact them shortly thereafter because it is improprietous for us to respond in detail to a complaint that is logged by a third party.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing your concerns to our attention.
Kindly email the account holder's details to *** along with the query and a manager will contact them shortly thereafter because it is improprietous for us to respond in detail to a complaint that is logged by a third party.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Best regards,