CM
Charlene M
1 reviews | Active since Nov 2019
29 Nov 2019, 18:16
Are my NATIS documents lost?
I settled my vehicle finance account on 1 November. It is now the 29th of November and I am yet to receive my NATIS documents. Account still not closed. Why is it so difficult to close an account and forward my documents to me?
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WesBank's replyOfficial
02 Dec 2019, 12:50Dear Charlene M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Dec 2019, 12:50
Official
Dear Charlene M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution