KP
Karabo P

1 reviews | Active since Nov 2013

17 Nov 2020, 16:11

Archaic reasoning & unreasonable withholding of VAT

Wesbank refuses to give a tax invoice for monies advanced through a VAT registered company on behalf of its' employee; this is ridiculous and actually hurting smaller businesses that pay in advance in order to reduce their income tax liability, while depending on the VAT saving to boost cashflow. SARS and the NCR should know about Goliath trampling small business. Pathetic service, and archaic reasoning for not granting a legal company to company request. Shows the companies policies and values to supporting SMME's.

0
Replies (2)
WesBank
WesBank's reply18 Nov 2020, 09:19
Official
Dear Karabo,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

KP
Karabo P's update02 Dec 2020, 19:26
Reviewer Update
Never taking another vehicle loan with this Pathetic institution. They cannot even issue you a tax invoice for advance payments. Disgusting.