BC
Bianca C

1 reviews | Active since Mar 2015

31 Mar 2015, 12:55

Approval of application and then decline

we did a online application for a car on Wesbank online and received a mail that the application was approved and needed to be activated at a dealer. After all our hopes got up we went to a dealer to get the finance activated. A day later we were phoned and told that the application was declined due ITC. On the online application they ask you to check the box that allows them to do a credit check before they approve or decline the online application. This is very bad from Wesbank and its unacceptable.

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Replies (1)
WesBank
WesBank's reply01 Apr 2015, 14:42
Official
Hello BiancasCun,

Thank you for sharing your thoughts with us. We can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation.

We have been in contact to advise that your credit profile gives the Bank an indication of how your existing accounts have been handled and this enables the Bank to prevent reckless lending.

We trust that you understand the reasons why finance won't be granted to you at this stage.

Kind regards,
WesBank