SN
Selwyn N

1 reviews | Active since Oct 2015

01 Dec 2015, 08:36

Application for finance

Hi. Called the share call number. The third person giving me the fourth 0861 number to phone I chucked down the phone. Then contacted J Bay branch. They contacted Wesbank and I was sent an email on 25 November that somebody will contact me within 24 hours. Joke!!!! I then again received an email 27 November saying it's been approved and somebody will phone me with the details of the transaction.. Joke!!! I had to buy the vehicle as seller got impatient. Took the money from my bond and paid seller. I am a platinum client which gets plenty marketing material of financed pre approved. There service does not exist!!!!!! <br> <br> Will never ever make use of them ever and will not advise anybody to go that route. Go to Absa as I did all my previous finance through them although I was a FNB staff member at that time. Absa wanted an invoice as it was a private deal and therefore tried Wesbank.

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Replies (1)
WesBank
WesBank's reply08 Dec 2015, 10:53
Official
Hello Selwynnic,

Thank you for your concerns highlighted. Your complaint was referred to the relevant Private Finance Team to investigate and revert.

Kind regards
WesBank