IC
Indran C
1 reviews | Active since Mar 2021
11 Mar 2021, 11:31
Appalling Service Wesbank
I have emailed 2 queries last week Tuesday without receiving feedback. Was advised it takes 48hrs. Logged yesterday again to say no feedback received and till now nothing. Called the number provided and after a long wait call was answered and then I was put on hold again until finally the call was dropped. Appalling and unacceptable service received
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WesBank's replyOfficial
11 Mar 2021, 12:04Dear Indran Chetty,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Mar 2021, 12:04
Official
Dear Indran Chetty,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution