VB
Veruschka B

1 reviews | Active since Nov 2024

05 May 2025, 11:00

Appalling service from Wesbank

Terrible service from Wesbank, it’s shocking to say the least. I have been a loyal client and when I needed help to finance a vehicle they delayed the whole application process and then still charged me early penalty cos I didn’t take the finance with them. Appalling service Don’t ever use this company to fiancé your vehicle!!!!!! They don’t care about the customer and also drops the phone down when they can’t answer any questions.

0
Replies (2)
WesBank
WesBank's reply05 May 2025, 11:15
Official
Dear Veruschka B, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
VB
Veruschka B's update05 May 2025, 12:13
Reviewer Update
I would really like someone to call
Me. To resolve