EK
Ettienne K
1 reviews | Active since Mar 2022
07 Mar 2022, 10:16
Appalling service from Wesbank!
Appalling service to say the least, tyring to get a refund for 2 installments that was taken, it is now a month later and still no luck. Not getting through on the telephone and no response via email? Customer service is not a priority!!
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WesBank's replyOfficial
07 Mar 2022, 13:48Dear Ettienne K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Mar 2022, 13:48
Official
Dear Ettienne K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution