WL
William L
1 reviews | Active since Jun 2014
07 Jun 2021, 11:19
Appalling Service
The experience with WesBank clients services is appalling. We negotiated for the additional payment on the installment to try and settle arrears after we were hit hard by the lockdown. There are people pestering us even after we have started paying according to the arrangement. It is not nice finding people waiting outside the car in the parking lot. Our safety is now compromised because we don't know who these people are. Please assist.
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WesBank's replyOfficial
07 Jun 2021, 13:02 Dear William L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply07 Jun 2021, 13:02
Official
Dear William L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution