mW
michelle W
1 reviews | Active since Feb 2015
18 Feb 2015, 12:09
Appalling banking practices/ debt management
I am absolutely appalled by your internal policies on debt management. Your responses to queries are conflicting and your ridiculous policy of, as you call it \indefinite (forever)"";you give me a \""care\"" email address"
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Replies (1)
WesBank's replyOfficial
23 Feb 2015, 11:14Hello Someone#7,
Thank you for sharing your concerns with us and affording us the opportunity to investigate.
Whilst we understand your predicament we can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation. Your credit profile gives the Bank an indication of how your existing accounts have been handled.
We have been in contact with you to discuss the matter further and have requested FNB to re-assess your application for credit and provide you with feedback should the application be unsuccessful again.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for sharing your concerns with us and affording us the opportunity to investigate.
Whilst we understand your predicament we can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation. Your credit profile gives the Bank an indication of how your existing accounts have been handled.
We have been in contact with you to discuss the matter further and have requested FNB to re-assess your application for credit and provide you with feedback should the application be unsuccessful again.
We trust you find the above in order.
Yours faithfully,
WesBank
WesBank's reply23 Feb 2015, 11:14
Official
Hello Someone#7,
Thank you for sharing your concerns with us and affording us the opportunity to investigate.
Whilst we understand your predicament we can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation. Your credit profile gives the Bank an indication of how your existing accounts have been handled.
We have been in contact with you to discuss the matter further and have requested FNB to re-assess your application for credit and provide you with feedback should the application be unsuccessful again.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for sharing your concerns with us and affording us the opportunity to investigate.
Whilst we understand your predicament we can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation. Your credit profile gives the Bank an indication of how your existing accounts have been handled.
We have been in contact with you to discuss the matter further and have requested FNB to re-assess your application for credit and provide you with feedback should the application be unsuccessful again.
We trust you find the above in order.
Yours faithfully,
WesBank