DJvR
Danie Janse van Rensburg
1 reviews | Active since Nov 2019
19 Dec 2020, 09:20
Another Wesbank story
As I went through FNB Nav to assist with my license disc renewal I was informed that I need to pay an additional R2000 before they can issue my new license disc. After investigation it was a car that was written off 2 years ago, but was never cleared by Wesbank I had to pay the R2000 as I will be leaving for Mozambique tomorrow. I tried calling Wesbank but was reffered from one person to another. I had to pay R2000 which was not budgeted for and Wesbank is unhelpfull like always.
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WesBank's replyOfficial
21 Dec 2020, 09:32Dear Danie Janse van Rensburg,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Dec 2020, 09:32
Official
Dear Danie Janse van Rensburg,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution