TJ
TERRI J
1 reviews | Active since Aug 2012
10 May 2024, 08:02
Annoyed
How do I get feedback on my account that was settled? Why do I still see a balance and installment due? Will I get a refund for the installment paid. I can't get hold of wesbank telephonically or via email. I am so annoyed Wiesaal Salie said someone will get back to me but just nothing nothing! There is really something wrong at Wesbank
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
10 May 2024, 08:34Dear TERRI JARDINE
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 May 2024, 08:34
Official
Dear TERRI JARDINE
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
TJ
TERRI J's updateReviewer Update
10 May 2024, 09:46When? What is the turn around time. What's happening at Wesbank?
TJ
TERRI J's update10 May 2024, 09:46
Reviewer Update
When? What is the turn around time. What's happening at Wesbank?