1 reviews | Active since Apr 2025
An unhappy customer with Wesbank
I took out my van on finance with Wesbank and I paid every single month and never missed a payment then a lady from Wesbank called and stated that I missed some payments and I owe R84 500 and she said I must pay it with 14 days then I made the payment of R84 500 within two days and then she stated that I am paid up. Then Wesbank called me and stated I owe lawyers fee money of R7000 and then I asked what is this payment for as the lawyers never called me , wrote me nor did they repossess the van and then I proceeded and paid R8800 this was last year 2024. This year a man named Jabulani Hlatshwayo at Wesbank called me and stated I owe another R14 000 and honestly I don’t know what this money is for as I was told that the lawyers fee is R7000 and I paid extra amount because I paid R8800. I am disappointed in Wesbank as they ****ming me of my money and stating that they will put me in credit bureau. I think Wesbank does not have clear communication and they are not a honest company. I do not recommend anyone to take a car out on finance with Wesbank nor even bank with Wesbank as they will **** you of you money and they will keep adding outstanding balances that were never discussed.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
