CT
Courtney-Laiken Taljaard
1 reviews | Active since Jan 2016
12 Jan 2016, 09:05
Amounts not credited back to account, no feedback
I cancelled my motor plan and other extras with Wesbank and confirmed with the external service providers in late November early December of 2015. I have phoned and sent e-mails to see why the amounts in \arrears"have not been credited back to my account"
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WesBank's replyOfficial
12 Jan 2016, 10:04Hello Courtney-Laiken,
Thank you for bringing this matter to our attention, affording us the opportunity to intervene.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise.
A WesBank representative has made contact with you to advise that your matter has been given urgent priority and will be reverting back to you today.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to intervene.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise.
A WesBank representative has made contact with you to advise that your matter has been given urgent priority and will be reverting back to you today.
Yours sincerely
WesBank
WesBank's reply12 Jan 2016, 10:04
Official
Hello Courtney-Laiken,
Thank you for bringing this matter to our attention, affording us the opportunity to intervene.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise.
A WesBank representative has made contact with you to advise that your matter has been given urgent priority and will be reverting back to you today.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to intervene.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise.
A WesBank representative has made contact with you to advise that your matter has been given urgent priority and will be reverting back to you today.
Yours sincerely
WesBank