DC
Daniel C

1 reviews | Active since Jun 2014

24 Dec 2022, 11:07

Amazing Customer Service from Chairmane!

I called Wesbank and waited on hold for 40 minutes to request a cross border letter, which was very frustrating.

The experience was only redeemed by the efficient and helpful manner the agent Chairmane Khaisi who assisted me.

She was quick, and had a sense of humour and sorted out the request immediately.

We are sorted and can now continue on our trip.

She was awesome and a stellar example of what customer service should look like.

Thanks again for the Chairmane! You really were amazing.

0
Replies (1)
WesBank
WesBank's reply28 Dec 2022, 08:08
Official
Dear  Parrot C, 

Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams. 

Regards, 
WesBank Service Resolution