NN
Neel N

1 reviews | Active since Mar 2009

16 May 2016, 06:48

Always looking to make a quick buck

<p>I took out finance with Mccarthy finance/wesbank last year in September, i signed a contract which stipulated the finance agreement, repayments and admin fees etc. Only to get an email last week stating that the admin fee is going to increase??? this is not what i signed up for, this goes against the contract that i agreed to. Companies like this should not be used to finance your loans etc as they will never do or act in the best interest of the customer. What is the point of a contract if they constantly chop and change it to suit themselves??? i sent an email to them last week and no one has gotten back to me. I will not accept that the fee is increasing as i did not sign up for this and this was not the agreement!!!!</p>

0
Replies (2)
WesBank
WesBank's reply17 May 2016, 07:22
Official
.
WesBank
WesBank's reply17 May 2016, 07:35
Official
Good day Thank you for your concerns highlighted affording us the opportunity to clarify these increased fees. In November 2015 the government announced changes to these fees which came into effect on 6 May 2016. An official letter will be sent clarifying these changes. We will contact you to discuss further. Kind regards WesBank