rR
renee R
1 reviews | Active since Sept 2016
10 Dec 2019, 11:37
Ag no WESBANK, i am disappointed
Logged on to my FNB profile today and I see that is states that i am indebted to Wesbank for R113 711.97 MORE than I signed for? Huh? No wonder my ITC Score is thru the roof! What is going on Wesbank? I expect my FNB Portflio to be corrected post haste and that i be sent confirmation that this has been done. Dont bother phoning, phone lines are down thanks to loadshedding and to be honest, i prefer something in writing please
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WesBank's replyOfficial
10 Dec 2019, 12:22Dear Renee Handley,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Dec 2019, 12:22
Official
Dear Renee Handley,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution