After sales WESBANK - the client means nothing

If you do business with Wesbank and you get through to someone called KANTE BILA - ask for another person. Very unprofessional, and extremely rude and ****y when you speak to him on the phone after the "deal" has been done. I financed a vehicle through Wesbank with assistance from Kante. The deal was supposed to be paid out on Tuesday the 14th of May, but I requested it to rather be paid out the day I started my insurance which was Saturday the 18th May - Kante advised to do it on Tuesday and that I change my insurance, to which I said no as I was not willing to pay pro rata insurance on a vehicle I did not have yet (was only getting it on Saturday the 18th) - so I asked for it to be Saturday - or for him (Kante) to give me a reason as to why it had to be done earlier - he never did and I left it and he agreed then to process it on Saturday -- HAHA - so apparently they don't process on Saturday (WHICH HE FAILED TO MENTION) - it is now Monday the 20th and the Money has still not been paid to the seller and I still don't have a car on which I am now paying insurance on......phoned him now to ask why it hasn't been paid and surprise surprise it is MY fault as I did not let him process it on Tuesday like he advised.....and in a very ****y attitude might I add...the payment is now in a "queue" and the seller will just have to wait - UNACCEPTABLE, RUDE AND PATHETIC SERVICE - EXTREMELY QUICK TO SELL YOU THE CONTRACT BUT ONCE YOU'VE SIGNED YOU ARE NOTHING!!! I am beyond peeved for lack of a stronger word. Now I am stuck in this deal.