PB
Peter B

1 reviews | Active since Jan 2011

02 Mar 2015, 10:58

Adding Hollhard Insurance , after receiving proof

I was contacted by Hollhard with all my personal details and basically forced me to take household and vehicle cover with them as my vehicle is insured with Wesbank. I told the person that I am currently fully insured with Zurich. I was very upset how I was treated by this sales agent of Hollhard Insurance I then contacted Wesbank , and spoke to Boniswa Nguveni. She confirmed that all is in order and that no Car insurance will be added to my installment and I have mail thru all the required document from Zurich to [Email Removed] on 22 Jan 2015. Today 3 March 2015 Wesbank included an additional amount to my installment for Hollhard Insurance. <br> <br> I have call Wesbank today, they can see on their system, I have called and the Hollhard insurance was cancelled. I am still waiting for a call from a manager of Wesbank to explain what happened. This is ***** and breach of Contract in Wesbank part as I have proof of all my calls and email regarding this matter and Wesbank still tried to pull a fast one on me. Warning to all people out there considering Wesbank for finance . <br> They supply insurance companies with all your personal details and make some money on the side beware.

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Replies (1)
WesBank
WesBank's reply04 Mar 2015, 08:22
Official
Hello venbleeit,

Thank you for bringing the matter to our attention affording us the opportunity to investigate the matter at hand. You have been contacted by the relevant insurance division team, and they are investigating the matter further.

We will remain in contact with you until a resolution has been reached.

Kind regards
WesBank