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Kaylin O

1 reviews | Active since May 2019

20 Jun 2020, 11:25

Account show negatively on my credit report

I am writing to you regarding my Wesbank account *** that was revolved and a new account have been opened. This was due to I were under debt review with SADMG (South African Debt Management Group) they never distributed the money to Wesbank or the never distributed the full amount.

Now I have an Issue with this account reflecting badly on my credit report. Isn't this account supposed to be removed as this account have been revolved and a new account have been opened and restructure. I have also requested distribution statements from the PDA that SADMG used.

Mustn't this debt review company and Wesbank correct this with the credit bureaus??

Mrs Govender were the contact person between me and Wesbank and the reason why i left this Debt review company is because they left me worse off then before debt review. No this have a bad reflection on all the credit bureaus. I saw many complaints about this company and I only realized now what **** whole they put me in. I know also see they don't even have a website no longer.

I even had to go to far to lodge a complaint with NCR about this company. I joined then in early 2018 but the never made a payment towards Wesbank only in Feb 2019 they told me according to them Wesbank never restructure my accounts as under debt review but this also didn't give the right to never distribute the money.

Please find a screenshot attached on the reflection Transunion this is the same with Compuscan, Experian and XDS. I would like to dispute this account but I hope Wesbank ans SADMG can assist me with this or update or resolve this issue from their side.

I hope to gey feedback asap

I could have been done paying my Vehicle loan already.

0
Replies (1)
WesBank
WesBank's reply22 Jun 2020, 09:04
Official
Dear Kaylin O,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution