1 reviews | Active since Sept 2010
Account prescribed to third part ********ly for an incorrect outstanding amount.
On December 2019 i bought a used vehicle financed by wesbank and i opted for a service plan with Motorite motorway service plan on January 2020, subsequently Wesbank also added a service plan fee and both service plan amounts were combined. I was not made aware that this would be billed to my account even though it was not credit and i was charged interest on the overall amount. I paid my first installment end of Jan 2020 for February which did not include the service plan fee as it had not kicked in yet. On 25th Feb 2020 the vehicle was involved in an accident and was declared a write-off. Due to Covid-19 delays, My insurance provider made a payment towards the debt on April 2020 as settlement and prior to this i had continued paying the installments which included the service plan fee for March as well as April 2020. After the settlement I received a notice of a shortfall amount, I disputed this and only then did Motorite Motorway refunded only 85% of the overall amount this even though i had never used the service plan but continued to pay. I forfeited my installments and was charged extra by the 15% they took as fees which they could not even break down for me to understand. Wesbank never settled their part of a Service plan fee they initially billed me and this was then left as a shortfall. The activity of this account continued till about June 2020 and beyond while i disputed the amount against my account. Wesbank prescribed the debt in July to a third party without any notice, I contacted Wesbank again to lodge a complaint but my communication was left unanswered.
Wesbank remove your debt under my credit profile i owe you nothing and keep your mbd nuisance away from me.
Thanks
