PK
Patience K
1 reviews | Active since Dec 2019
29 Jul 2020, 13:46
Account handed over
I have been a client of wesbank for the past 4 years and my account is in order. But i was shocked when i received a call from Blake attorneys that my account has been handed over to them because of non payment. I have never received a phone call from Wesbank about the account.
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WesBank's replyOfficial
29 Jul 2020, 14:05Dear Patience
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Jul 2020, 14:05
Official
Dear Patience
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution