JP
Jayson P
1 reviews | Active since Oct 2020
27 Sept 2025, 07:29
Account debited after vehicle settled.
I settled my vehicle on 24 Sept 2025. Today 27 Sept 2025 still yet again Wesbank debited my account. REIMBURSE ME ASAP.
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Replies (2)
WesBank's replyOfficial
29 Sept 2025, 07:46Dear Jayson Pyne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Sept 2025, 07:46
Official
Dear Jayson Pyne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JP
Jayson P's updateReviewer Update
01 Oct 2025, 12:23Your investigation team has provided no assistance. To date ,a week later and still no reimbur*****t of my account.
Shocking. I will raise a formal complaint.
Shocking. I will raise a formal complaint.
JP
Jayson P's update01 Oct 2025, 12:23
Reviewer Update
Your investigation team has provided no assistance. To date ,a week later and still no reimbur*****t of my account.
Shocking. I will raise a formal complaint.
Shocking. I will raise a formal complaint.