ZM
Zandile M
1 reviews | Active since Dec 2020
06 Sept 2024, 11:20
Account arrears
My account was in arrears so I had an arrangement with Wesbank to pay R6000 for 9 months to bring my account to balance. End of July was the last month and for the past 9 months they have been sending me Sms’s prior to payday. Then I received missed calls after pay day in August. Then they send an sms saying my account is in arrears again which I don’t understand why.
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WesBank's replyOfficial
06 Sept 2024, 11:30Dear Zandile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Sept 2024, 11:30
Official
Dear Zandile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution