TM
Themba M
1 reviews | Active since May 2015
11 Jun 2015, 11:45
account
Hi i am a customer of wesbank since 2012 and recently had my reposesed, since i no longer work i was struggling to pay my account full amount, i have contacted Wesbank to help me with restructuring the account but they say it cant be done since the account is badly payed , my father is helping to pay my account but cant manage the full amount since he is also a pensioner, i dont want to loose the car, my account is currently up to date please help me to reduce the installment or anyone who can help me with advice please.
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WesBank's replyOfficial
15 Jun 2015, 16:43Hello MPISITP,
Thank you for bringing this matter to our attention.
We regret to inform you that as much as we truly empathize with your current circumstances, our current products and services cannot make provision for the kind of restructuring you may have envisaged because they all require the applicant to have gainful employment as proof of their ability to service the debt in line with the conditions of the National Credit Act (NCA). The Debt Review process is an alternative to be considered as a final resort whenever a consumer is unable to meet his financial obligations however that too requires a regular income to mitigate the individual's expenses.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention.
We regret to inform you that as much as we truly empathize with your current circumstances, our current products and services cannot make provision for the kind of restructuring you may have envisaged because they all require the applicant to have gainful employment as proof of their ability to service the debt in line with the conditions of the National Credit Act (NCA). The Debt Review process is an alternative to be considered as a final resort whenever a consumer is unable to meet his financial obligations however that too requires a regular income to mitigate the individual's expenses.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
WesBank's reply15 Jun 2015, 16:43
Official
Hello MPISITP,
Thank you for bringing this matter to our attention.
We regret to inform you that as much as we truly empathize with your current circumstances, our current products and services cannot make provision for the kind of restructuring you may have envisaged because they all require the applicant to have gainful employment as proof of their ability to service the debt in line with the conditions of the National Credit Act (NCA). The Debt Review process is an alternative to be considered as a final resort whenever a consumer is unable to meet his financial obligations however that too requires a regular income to mitigate the individual's expenses.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention.
We regret to inform you that as much as we truly empathize with your current circumstances, our current products and services cannot make provision for the kind of restructuring you may have envisaged because they all require the applicant to have gainful employment as proof of their ability to service the debt in line with the conditions of the National Credit Act (NCA). The Debt Review process is an alternative to be considered as a final resort whenever a consumer is unable to meet his financial obligations however that too requires a regular income to mitigate the individual's expenses.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank