Absolute shocker customer service

<p>I can not believe the treatment I have had to endure from Wesbank. After signing an agreement, they changed the terms without so much as a phone call and have now spent the last year chasing after them while they keep giving me the run around. To date I have had the unfortunate experience of speaking to 10 different agents, team leaders or supervisors (all clueless) and now my account has been handed over to bad debts for no explicable reason. This is totally and utterly unacceptable customer service from an institution who have on a monthly basis taken my money without fail. I've been listed on ITC as a late payer and now can not apply for any form of credit or open accounts. I address this message today to all the present and any potential Wesbank clients, watch your backs. These people are sharks who do not give a damn whose life they ruin. To date this matter has still not been corrected and my lease terms ends this month. I'll be homeless because of Wesbank because my rental applications don't meet the credit requirements. </p>